**Please note: We are currently scheduling electric assistance appointments only. Appointments for the upcoming fuel season will not be open until September 2024.  

To schedule an appointment, please click the "Schedule New Appointment" button and complete the process. Be sure to leave a valid telephone number and email address.

Documents for the upcoming fuel season are available on our website at www.straffordcap.org.

If you would prefer to have an application mailed to you, please contact us by e-mail at: CapDoverOutreach@straffordcap.org or by calling our office at (603) 435-2500.  Please include your name and address.

If your utilities have been disconnected, please stop into one of our Outreach locations during regular business hours.

List of Documents to bring:

Below is a list of documents that you will need to bring to your appointment. 

  • Social Security Numbers and Dates of Birth of all household members
  • Verification of All Household Income. - You will be required to show verification of all household income for the 30 days prior to your appointment. Verification of income includes, but is not limited to:
    • Employment Pay Stubs (5 pay stubs if paid weekly; 3 pay stubs if paid bi-weekly; 2 pay stubs if paid monthly)
    • Social Security Award Letters (including SSA, SSI, SSDI and/or Survivor Benefits)
    • Unemployment
    • Pensions
    • Self-Employment (will require signed current tax return with all schedules)
  • Landlord Verification: If your heat is included in your rent your landlord will need to complete a Landlord Verification Form. Landlord Verification Form PY24 (straffordcap.org)
  • State and City Assistance: You will need a copy of your most recent decision letter from your local Town Welfare Office, or the Department of Health and Human Services (Food Stamps, TANF, APTD, etc.) please include all pages.
  • Child Support Paid Out or Received: Child Support Form PY24 (straffordcap.org)
  • No/Low Income Form: Must be completed by anyone in the household who is 18 years or older, is not in high school, and has either No or Low Income. No or Low Income Form PY24.pdf (straffordcap.org)
  • Tax Return: All household members that have filed must provide a copy of their completed IRS tax return. Any household member that is Self-Employed is required to provide a copy of their most recent signed taxes with all schedules. Please note that as of March 1 of each year, your current year taxes are required. For any adult members that did not file, you will be asked to complete a 4506-T form. Form 4506-T (Rev. 6-2023) (straffordcap.org)
  • Copy of your heating bill.
  • Copy of your electric bill.

Note: This is a list of common documents needed for the applications for our services. We cannot address each household's individual circumstances, and we may need to request additional information to complete your application.

Failure to bring all necessary documents with you to your appointment will delay your application process.


CAPSC seeks to reduce poverty and assist residents of Strafford County to meet critical needs and promote self-sufficiency. Please visit our website to learn more about all of the services we offer.

Community Action Partnership of Strafford County NH (straffordcap.org) 

CAPSC Locations

  • Dover Outreach Office: 577 Central Avenue, Suite 10 Dover, NH 03820 (click here for map) Hours: Monday - Friday; 8:30 am - 4:30 pm
  • Rochester Outreach Office: Cold Spring Manor, 10 Cold Spring Manor, Rochester, NH 03867   Fuel Hours: Tuesday & Thursday - 8:30 am - 4:00 pm starting in August 2024.
  • Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email.

    Appointments can be changed or cancelled at any time (24/7) through this website, or by dialing our automated scheduling system at (603) 206-8525 and following the instructions.